SurePath AI Responsible Disclosure Policy

Effective Date: July 1, 2024

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Overview

Data security is a top priority for SurePath AI, and SurePath AI believes that working with skilled security researchers can identify weaknesses in any technology. If you believe you’ve found a security vulnerability in SurePath AI’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@surepath.ai. We will acknowledge your email within one week.

Please provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within ten business days of disclosure.

Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the SurePath AI service. Please only interact with accounts you own or for which you have explicit permission from the account holder.

Exclusions

SurePath AI is providing this service to help ensure a safe and secure environment for all of its users. As such, any users believed to be engaging in the below activities will have their user credentials immediately deactivated.

While researching, we’d like you to refrain from:

  • Denial-of-Service (DoS)
  • Spamming
  • Social engineering or phishing of SurePath AI employees or contractors
  • Any attacks against SurePath AI’s physical property or data centers

This policy applies to the SurePath AI Platform hosted at any subdomain of surepath.ai, or services associated with the SurePath AI Platform. We do not accept reports for vulnerabilities solely affecting our marketing website (www.surepath.ai) which contains no sensitive data. In addition, reports that describe theoretical attack vectors without substantiated proof of exploitability are excluded.

Thank you for helping to keep SurePath AI and our users safe!

Contact

SurePath AI is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@surepath.ai.